Island Cycle Hire

WEBSITE TERMS AND CONDITIONS

1. INTRODUCTION

(a) These Website Terms and Conditions (Terms) apply when you access or use the Island Cycle Hire website at https://www.islandcyclehire.com.au (Website).

(b) The Website is operated by Island Cycle Hire ABN 28 410 925 220 (Island Cycle Hire, we, us, our).

(c) By accessing or using the Website after having a reasonable opportunity to review these Terms, you agree to be bound by them in relation to that use; however, using the Website does not by itself constitute acceptance of any booking, hire, waiver or other transaction document.

(d) If you do not agree to these Terms, you must not use the Website.

(e) These Terms govern your use of the Website only. Any booking, payment, hire or use of bicycles, e-bikes or accessories is governed by the applicable Business Terms and Conditions, Hire/Rental Agreement, Liability Waiver and any other document separately presented for acceptance as part of the booking or hire process.

(f) We may update these Terms where reasonably necessary to reflect changes to the Website, our practices or applicable law by publishing an updated version on the Website. The updated Terms will apply to your use of the Website from the date they are published and will not retrospectively change any separately concluded booking or hire agreement unless otherwise agreed or permitted by law.

2. ACCESS AND USE OF THE WEBSITE

(a) You may use the Website only for lawful purposes and in accordance with these Terms and applicable law.

(b) You must not use the Website in a way that:

(i) is unlawful, fraudulent, misleading or deceptive;

(ii) infringes the rights of another person;

(iii) interferes with, disrupts, damages or compromises the Website or any systems, networks or security measures associated with it;

(iv) introduces malicious code, viruses or other harmful material;

(v) attempts to gain unauthorised access to the Website, another user's information or any connected system or account;

(vi) uses automated tools to access, scrape, copy or extract information from the Website in a manner that materially interferes with its operation; or

(vii) is otherwise inconsistent with the purpose for which the Website is made available.

(c) We may suspend, restrict or block access to the Website where reasonably necessary to protect the Website, our systems, other users or our legal rights, or to comply with applicable law.

3. PROHIBITED USE

(a) In addition to the restrictions above, you must not:

(i) copy, reproduce, modify, adapt, distribute, sell or commercially exploit any part of the Website or its content except as permitted by law or with our prior written consent;

(ii) interfere with, disrupt or place an unreasonable burden on the Website or the systems or networks used to operate it;

(iii) use automated tools, scripts, bots, scrapers or similar technology to access or extract information from the Website in a way that materially interferes with its operation or is inconsistent with its intended use;

(iv) probe, scan or test the vulnerability or security of the Website or any connected system without authorisation;

(v) engage in conduct intended to disable, damage or materially impair the availability or operation of the Website.

(b) Nothing in this clause prevents you from using, copying or dealing with Website content to the extent permitted by applicable law.

4. INFORMATION AND AVAILABILITY

(a) We take reasonable steps to ensure that information made available on the Website is accurate and reasonably current. However, information on the Website may contain errors, omissions or information that becomes outdated, and we may correct or update Website content from time to time.

(b) Descriptions, photographs, availability information and other information about bicycles, e-bikes, accessories or our services are provided for general information and do not by themselves guarantee that particular Equipment or a particular hire time will be available.

(c) A booking is subject to availability and is not confirmed until Island Cycle Hire accepts it in accordance with the applicable Business Terms and Conditions and sends you a booking confirmation; your use of the Website, submission of a booking request, electronic acceptance of transaction documents or entry or processing of payment information does not by itself constitute that acceptance or confirmation.

(d) Prices, availability and other booking information displayed on the Website may change before a booking is confirmed. A later change to information displayed on the Website does not retrospectively alter the agreed price or other terms of a confirmed booking unless you and we agree otherwise or applicable law permits or requires the change.

(e) The Website may occasionally be unavailable, interrupted or affected by maintenance, technical issues or third-party systems outside our reasonable control.

(f) Nothing in this clause excludes, restricts or modifies any right or remedy under the Australian Consumer Law or another law that cannot lawfully be excluded, restricted or modified.

5. THIRD-PARTY BOOKING AND PAYMENT SERVICES

(a) The Website may provide access to, link to or integrate with third-party services, including Booqable for booking administration and Stripe for payment processing, and may use other services for electronic document signing or related website functions.

(b) Where you use a third-party service in connection with the Website:

(i) the third party may impose its own terms, privacy policy or other conditions relating to its platform or services, which apply only to your use of that third-party service and do not replace your rights against us under applicable law;

(ii) we do not control the operation, availability or security of the third party's systems, except to the extent that applicable law makes us responsible for them; and

(iii) you should review any terms or privacy information made available by the relevant third party.

(c) Use of a third-party booking or payment platform does not by itself change the identity of the party providing the bicycle or e-bike hire. Unless expressly stated otherwise, your booking and hire are with Island Cycle Hire, not Booqable or Stripe, and are governed by the applicable Business Terms and Conditions, Hire/Rental Agreement, Liability Waiver and other documents separately presented for acceptance as part of the booking process.

(d) A booking is not confirmed merely because information, including payment details, has been entered into Booqable, Stripe or another third-party platform, a payment has been authorised or processed, or a document has been accepted electronically. Confirmation occurs in accordance with the applicable Business Terms and Conditions and booking process.

(e) Nothing in this clause excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

6. INTELLECTUAL PROPERTY

(a) Unless otherwise indicated, we own or are licensed to use the Website and the material made available on it, including text, photographs, images, graphics, logos, branding, designs, videos, software and other content (Website Content).

(b) Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Website and Website Content for your personal, non-commercial use in connection with considering, booking or using our services.

(c) You may make temporary electronic copies of Website Content where reasonably necessary to browse or use the Website and may print or save information for your personal records.

(d) Except as permitted by these Terms or applicable law, you must not reproduce, modify, adapt, distribute, publish, communicate, sell, licence, commercially exploit or otherwise use Website Content without our prior written consent or the consent of the relevant rights holder.

(e) Any trade marks, logos or other intellectual property

9. REPORTING MISUSE OR WEBSITE ISSUES

(a) If you become aware of:

(i) suspected misuse of the Website;

(ii) a security issue or vulnerability affecting the Website;

(iii) an error or materially inaccurate information on the Website; or

(iv) difficulty accessing or using the Website,

please contact us using the contact details or contact form made available on the Website.

(b) When reporting an issue, please provide sufficient information to allow us to understand and investigate the matter.

10. PRIVACY

(a) We collect, hold, use and disclose personal information in connection with the Website as described in our Privacy Policy, available at https://www.islandcyclehire.com.au

(b) Our use of cookies and similar technologies is described in our Cookies Policy, available at https://www.islandcyclehire.com.au

(c) Third-party websites, booking platforms, payment providers and other services accessible through or integrated with the Website may have their own privacy practices and policies.

11. LIABILITY

(a) Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or other protection under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

(b) To the maximum extent permitted by law, we are not responsible for loss or damage arising from your use of, or inability to use, the Website to the extent that the loss or damage is caused or contributed to by:

(i) your misuse of the Website or breach of these Terms;

(ii) your failure to take reasonable precautions when accessing or using the Website;

(iii) a third-party website, platform, service or system that we do not control, except to the extent the loss or damage was caused or contributed to by our selection, configuration or use of that third party or by a matter for which we are responsible under applicable law; or

(iv) an event or circumstance outside our reasonable control.

(c) You should not treat general information published on the Website as confirmation of availability or as personalised advice; however, we remain responsible for misleading or deceptive conduct and other liability that cannot lawfully be excluded or limited.

(d) Nothing in this clause limits our liability to the extent that loss or damage is caused by our negligence, breach of these Terms or another matter for which liability cannot lawfully be excluded or limited.

(e) Any rights, obligations or liability relating specifically to a confirmed booking, payment, hire or use of a bicycle, e-bike or related accessory are governed by the applicable Business Terms and Conditions, Hire/Rental Agreement, Liability Waiver and any other document separately accepted as part of that transaction, subject always to the Australian Consumer Law and other applicable law.

  1. CONTACT US

If you have any questions about these Terms, the Website or your use of the Website, please contact us using the details below:

Name: Island Cycle Hire

ABN: 28 410 925 220

Address: 10 Pao Pao Road, Russell Island, QLD, Australia

Email: info@islandcyclehire.com.au

Phone: 0483 701195

Website: https://www.islandcyclehire.com.au

These Terms were last updated on 15 September 2026.

  1. GENERAL

13.1 GOVERNING LAW AND JURISDICTION

(a) These Terms are governed by the laws of Queensland, Australia.

(b) Subject to any right you may have to bring a claim in another court or tribunal under applicable law, you and we submit to the jurisdiction of the courts and tribunals of Queensland and any courts hearing appeals from them.

13.2 WAIVER

(a) A failure or delay by either party to exercise a right under these Terms does not operate as a waiver of that right.

(b) A waiver is effective only if given in writing by the party granting it and applies only to the particular circumstances for which it is given.

13.3 SEVERANCE

(a) If any provision of these Terms is void, invalid or unenforceable, it will be read down to the extent necessary to make it valid and enforceable if possible.

(b) If it cannot be read down, the provision will be severed to the extent of the invalidity or unenforceability without affecting the remaining provisions of these Terms.

13.4 ASSIGNMENT

(a) Neither you nor we may assign or transfer rights or obligations under these Terms without the other party's prior written consent, which must not be unreasonably withheld or delayed, except as permitted below.

(b) We may assign or transfer our rights or obligations under these Terms as part of a genuine sale, transfer or restructure of our business, provided that doing so does not materially reduce your rights under these Terms.

13.5 ENTIRE AGREEMENT

(a) These Terms record the agreement between you and us concerning your access to and use of the Website.

(b) These Terms do not replace or form part of the Business Terms and Conditions, Hire/Rental Agreement, Liability Waiver or any other agreement separately presented for acceptance in connection with a booking, payment, hire or use of bicycles, e-bikes or accessories.

(c) Nothing in this clause excludes or limits any representation, right, remedy or protection that cannot lawfully be excluded or limited, including under the Australian Consumer Law.

13.6 INTERPRETATION

Unless the context requires otherwise:

(a) words in the singular include the plural and vice versa;

(b) a defined word or phrase includes its other grammatical forms;

(c) a reference to a person includes an individual, company, partnership, trust, association, government body or other legal entity;

(d) a reference to these Terms includes any update to them that applies in accordance with the Introduction;

(e) the word including and similar expressions do not limit the words that precede them;

(f) headings are for convenience only and do not affect interpretation;

(g) a reference to a law includes that law as amended, replaced or re-enacted from time to time; and

(h) a reference to dollars or $ is a reference to Australian dollars unless otherwise stated.

End of Website Terms & Condition Policy